Privacy policy
Privacy Policy
Maximum Canine (the “Site,” “we,” “our,” or “us”)
Last updated: May 22, 2025
1 · Purpose
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase at maximumk9service.com (including any sub-domains hosted on Shopify). By using the Site, you agree to the practices described below.
2 · Personal Information We Collect
| Category | Examples | Purpose | Source | Disclosed To* |
|---|---|---|---|---|
| Device Data | Browser type/version, IP address, time zone, cookie identifiers, pages viewed, search terms, referring/exit pages, clicks, and interaction data | • Load the Site correctly • Perform analytics and improve performance | Automatically via cookies, log files, pixels, tags, or similar tech | Shopify; Google Analytics; marketing/analytics partners |
| Order Data | Name, billing & shipping addresses, e-mail, phone, payment info (card token, Shop Pay, PayPal, etc.), products ordered | • Process payments • Ship orders & provide invoices • Detect fraud • Provide order updates & marketing (per your preferences) | Directly from you at checkout | Shopify; payment processors; shipping carriers; fraud-detection tools |
| Customer Support Data | Order ID, contact details, photos or messages you send | • Answer inquiries, handle returns, troubleshoot issues | Directly from you (e-mail, phone, chat) | Help-desk platform; Shopify |
| Marketing & Ad Data | E-mail marketing opt-ins, cookie-based ad IDs, purchase history | • Send newsletters & offers • Show relevant ads on third-party sites | Direct from you or via cookies/pixels | Klaviyo (e-mail); Meta Ads; Google Ads |
3 · Minors
The Site is not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us at privacy@maximumk9service.com so we can delete it.
4 · How We Use Personal Information
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Fulfil orders, process payments, arrange shipping, and provide confirmations
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Communicate about purchases, returns, or account matters
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Screen for potential risk or fraud
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Improve and optimize the Site (analytics, A/B testing)
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Provide marketing or advertising consistent with your preferences and applicable law
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Comply with legal obligations, respond to lawful requests, and protect our rights
5 · Sharing Personal Information
We share your information with trusted service providers, such as:
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Shopify – e-commerce platform (see Shopify’s privacy notice: https://www.shopify.com/legal/privacy)
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Payment gateways – Shopify Payments, PayPal, Apple Pay, Google Pay
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Shipping & fulfilment partners – USPS, UPS, FedEx, ShipStation
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Analytics & advertising partners – Google Analytics, Meta (Facebook/Instagram), Microsoft Advertising
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Email/SMS marketing – Klaviyo
We may also share information to satisfy legal requirements or protect our business, for example in response to subpoenas or court orders.
6 · Behavioural Advertising
We (and our partners) use cookies and similar technologies to deliver relevant ads:
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Google Analytics – see https://policies.google.com/privacy; opt-out: https://tools.google.com/dlpage/gaoptout
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Meta Ads (Facebook/Instagram) – opt-out: https://www.facebook.com/settings/?tab=ads
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Microsoft/Bing Ads – opt-out: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can further opt-out via the Digital Advertising Alliance: http://optout.aboutads.info/.
7 · Cookies
Cookies make the Site work and help us understand usage. The tables below list key cookies. Persistent cookies last until they expire or you delete them; session cookies expire when you close the browser.
Essential Cookies
| Name | Purpose |
|---|---|
_secure_session_id |
Storefront navigation |
_shopify_u |
Customer account updates |
cart / cart_sig / checkout_token
|
Shopping-cart & checkout |
Analytics Cookies
| Name | Purpose |
|---|---|
_shopify_y, _y, _s
|
Shopify analytics |
_tracking_consent |
Records consent choice |
_ga, _gid
|
Google Analytics visitor stats |
8 · Do Not Track
Because there is no consistent industry standard, we do not alter data collection when a “Do Not Track” signal is received.
9 · Retention
We keep order records and related personal information as long as required for tax, accounting, and legal purposes, unless you request deletion (see §10). Analytical data may be retained in aggregate form.
10 · Your Rights
United States (CCPA & other state laws)
California residents may request to:
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Know what personal information we hold
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Request deletion or correction
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Opt-out of the sale or sharing of personal information (we do not sell data)
Submit requests to privacy@maximumk9service.com or call +1 (631) 940-1511.
European Economic Area / United Kingdom (GDPR)
If you reside in the EEA or UK, you have rights to access, port, correct, or erase your data and to object to certain processing. Contact us at privacy@maximumk9service.com. Your data is initially processed in Ireland (Shopify) and may be transferred to Canada or the U.S. under approved safeguards (see Shopify GDPR Whitepaper).
We do not engage in fully automated decision-making that produces legal or significant effects.
11 · Changes to This Policy
We may update this Privacy Policy to reflect changes in practices, technology, or legal requirements. Revisions will be posted here with a new “Last updated” date.
12 · Contact Us
Maximum Canine
Attn: Privacy Officer
1011 Grand Blvd, Deer Park, NY 11729, USA
E-mail: privacy@maximumk9service.com
Phone: +1 (631) 940-1511
If you feel we have not resolved your concern, you may lodge a complaint with your local data-protection authority.